FAQ

We are very sorry, but we are limited to customers who are 23 years old or older. In addition, we will give priority to family reservations.

We would like to share the deeper enjoyment and joy with our customers by making their hobby “life with a camper”.
We want more customers to use the camper in a long and comfortable environment, and of course we do daily maintenance and cleaning, but above all, we want many customers to treat it carefully. We believe that it will lead to a satisfying environment, so we appreciate your understanding.

Campers are often seen as large vehicles, but in most cases they are treated as ordinary vehicles. You should always pay attention to the height, but if you drive a normal car frequently, you can get used to the width of the car immediately.

The camper vans we have prepared are called “CRESSON Evolite”, which is said to be the royal road of camper vans, but the base is based on the car called “Cam Road” made by Toyota. Even when compared with the same Toyota’s popular model “Alphard”, I do not feel a special size numerically.

No, you can use it at the regular car rate.

You can also use ETC, a system unique to Japan, to settle highway tolls.
A special credit card is required, but we have credit cards available for rental at our store.
Tolls are charged only for the amount used after the car is returned.
There are limited numbers available for rental, so please inquire in advance.

The electric capacity and charging performance vary depending on the model, so please contact us for details.

In the summer, there are many opportunities to use air conditioners (cooling), but we have many models in our shop that are equipped with home air conditioners. However, to use the air conditioner (cooling) for a long time, you will need to use a facility that can connect to an “external power source” such as an auto camping site or RV park.

Even if the power is low, we use a method of charging while driving, so you can use it with peace of mind even for long-term travel plans.

On the other hand, the heating is equipped with heating equipment such as a Babestos FF heater that can be used even when the engine is turned off, so you can rest in a warm environment without starting the engine even in parking lots at ski resorts.

For customers who are traveling to Japan, we offer a paid option to deliver the camper to your Tokyo hotel, Shinkansen station, or Narita Airport when you rent or return the camper.
Considering the hassle of transporting large luggage with your family, this is a great deal.
For Tokyo hotels or stations, it’s an additional 5,000 yen one way.
For Narita Airport, it’s an additional 10,000 yen one way.
This can be added to the camper rental fee.

It is possible to use it on some vehicles.
However, we have set certain conditions for use, so “ About pet riding “.
In addition, smoking in the car is prohibited for all models due to the idea of ​​maintaining the environment.

“Riding capacity” and “sleeping capacity” differ depending on the vehicle type. We recommend that the number of people actually riding is less than the capacity.

The above is the capacity setting by the manufacturer.

Many people travel with about 4 to 5 large suitcases.
Since you tend to have a lot of luggage when traveling, it is best to choose a vehicle model that is about the number of people using the vehicle plus 3 more.

Bedding, linens, etc. are available as additional options.
Please see the PDF file for the options list.

Payment can be made on the day of rental in Japanese yen or by credit card.
As the rental date approaches, you will be contacted to confirm details such as how to meet, and you will also be asked to confirm the remaining balance at that time.

To confirm your reservation, a deposit of 50,000 yen will be required by credit card.
Your reservation will be confirmed once your payment has been confirmed.
Please note that if you cancel for your own reasons, the deposit will not be refunded.
We will provide you with a quote based on the contents of your trip, so please feel free to contact us.
Even after your reservation is confirmed, you are free to make changes such as changing the dates or adding options.

We recommend adding the option to pick up the vehicle according to when you will return it.
For Tokyo hotels or stations, it’s an additional 5,000 yen one way.
For Narita Airport, it’s an additional 10,000 yen one way.
This can be added to the camper rental fee.

It is also possible to visit the vehicle in advance. However, there are many cases where you cannot visit the vehicle smoothly because the vehicle you want is rented out or the vehicle is stored in another place, so it is very troublesome, but please contact us in advance for the vehicle tour. , Please adjust the schedule. It will be smooth if you apply from the inquiry form .

If you have a foreign license, you must have one of the following licenses when driving in Japan.

・Normal domestic driver’s license (for those living in Japan)
・International driver’s license (issued by a member country of the Geneva Convention based on the Geneva Convention)
・Foreign driver’s license (Switzerland, Germany, France, Taiwan, Belgium, Monaco)

The type of driver’s license required to drive in Japan depends on the country of issue of the driver’s home driver’s license and the country of residence, not on the driver’s nationality.

International driver’s licenses that are not in the format based on the 1949 Geneva Convention are not valid in Japan. Please make sure that the format is based on the 1949 Geneva Convention.

Characteristics of the format based on the 1949 Geneva Convention
(1) It is in booklet form, not card or paper form
(2) It is issued by the authorities of the Republic of Singapore or an official institution approved by the authorities
(3) The license is in the category A to E
(4) You must be 18 years of age or older
The validity period of the international driver’s license must be within one year from the date of issue of the international driver’s license and within one year from the date of landing in Japan.
Most of our cars can be driven with a rank B (under 3500 kg) license, but there are some exceptions.

By attaching a translation from the Japanese accreditation agency (JAF) in Switzerland, Germany, France, Taiwan, Belgium, Monaco or your home country’s embassy in Japan, your license will be treated as a valid driver’s license in Japan.
The procedure with the Japanese accreditation agency (JAF) must be carried out from within Japan, so I can do it on your behalf.
There is a fee for translation, so I accept applications on your behalf for a fee of 5,000 yen per person.