Reantal flow
- Step１ Check the availability
- Please check the reservation calendar to see if there is a vacancy on the desired date.
Reservation Status
Waiting for cancellation・・・△
We have received reservations from other customers, but we can accept reservations waiting for cancellation, so please feel free to contact us using the inquiry form.
The reservation calendar is constantly updated with the latest information, but we may not be able to meet your request due to prior contracts. Thank you for your understanding in advance.
- STEP2 Reservation reception
- After applying from the website, we will notify you by e-mail of [Reservation acceptance] and the total usage fee. Please check the content of the email.
- STEP3 Reservation confirmed
- Please check the estimate by email.
If the estimate is good, you will pay the reservation fee with a credit car card.
Once the payment is confirmed, the reservation is set.
- STEP4 Lending confirmation
- We will contact you by e-mail about [Reservation Confirmation] about 3 days before the start date of use. If you have any questions or requests at that time, please let us know.
- STEP5 Loan Date
- We will rent a camper based on the contents of the meeting.
The price other than the reservation fee will be settled in full at the time of lending.
Credit cards can be used.
The rental procedure will be “explanation of the vehicle” and “check for scratches”. It takes about 1 hour.
- STEP6 Return
- Please fill up the fuel to the return location and return it by the scheduled return time. We appreciate your cooperation in improving the environment inside the vehicle for the next customers. (Please take your garbage home with you.)
Points to note when making a reservation
・Since the camper is a special vehicle, it is very difficult to replace it. On the day of use, it may not be possible to lend due to damage, breakdown, repair of breakdown, natural disaster, or other unexpected force majeure. In that case, by refunding the full amount of the reservation fee, we will not be held liable to our shop for other damages (cancellation fee for campsite / hotel reservation, ship reservation, etc.) and will be liable for penalties etc. It does not matter.
・On the day of rental, the rental time may be delayed depending on the delay in returning the previous customer, the rental reception status of other vehicles, vehicle maintenance, etc. In that case, we will not be held responsible for our shop and will not be held responsible for penalties.
・If you wish to cancel your reservation, please contact us as soon as possible. Based on our cancellation policy, we will deduct the cancellation fee from the reservation fee and refund it. The refund transfer fee will be borne by the customer.
About
Reservation change
cancellation
| After application | 10% of basic charge |
|---|---|
| 30 days before the rental date | 20% of basic charge |
| 20 to 11 days before the rental date | 40% of basic charge |
| 10 days to the day before the rental date | 60% of basic charge |
| Cancellation on the day | 100% of basic charge |
※For credit card payments, the cancellation policy regarding credit card payments specified separately will be applied.「About credit card payment」